Agenda Oficial

17:30 - 18:00    Sala 1   

What will the customer expect from the new reality?



Adrienne Boissy

Chief Experience Officer @ Cleveland Clinic

Adrienne Boissy, Chief Experience Officer at Cleveland Clinic Chief Experience Officer, TED speaker, and neurologist with a demonstrated history of working in the hospital & health care industry. Eager to make healthcare more human(e) for patients and our people. Co-Chairs Cleveland Clinic Empathy and Innovation Summit and is editor in chief of Journal of Patient Experience.